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Your website cost me roaming charge, do u believe? (Total views: 300 | Total Replies: 1)

I noticed there is a promo about star coupon now, and there is a ad in your website. however, U know the star ad cover the left menu You know, this create lots of inconvenience for me. I spent over HK$300 roaming calls to teach my kids over phone to surf your website. Did you guys test this before live? I did the test for your, this happen both in IE and Firefox, u know Firefox, Kid!!! Teach u one more thing, put a "Click This" in your star ad, how do people know to click this ad. Check pizzahut or mcdonald website, hopeless!!! Even now, I still cannot figure out WHY I have to pay to teach my kids to surf your website. I am angry!!!
 

Author: Samson Wong

7 July 09, 3:14 PM

   

Dear Samson, Thank you for your comments. We have the pop-up box highlighting our loyalty card when you first enter the site. This is to bring to all our customers’ attention the opportunity to buy the loyalty card. On the pop-up box there is an ‘X’ (top right-hand corner) that will close the pop-up box and then you can easily browse our website and gain access to the menu on the left-hand side. We will take your comments into consideration when updating our website. We are sorry for any inconvenience caused. Best regards, Shakey's Pizza  
 

Author: Shakeys Pizza

8 July 09, 7:36 AM

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